Welcome to Ai Chillies. We understand the importance of privacy, especially when conducting business online. This Privacy Policy outlines our practices regarding the collection, use, and protection of information for users of our site (“Visitors”), both those who browse without transacting business and those who register to use the services offered by Ai Chillies (“Authorized Customers”).
Personally Identifiable Information (PII) refers to data that can identify, contact, or locate an individual, such as name, address, phone number, email address, IP address, location, and browser details. It does not include information collected anonymously or demographic data not connected to an identified individual.
We may collect basic profile information from all Visitors. For Authorized Customers, we collect additional information including name, address, phone number, email address, IP address, location, browser details, business size, and the nature of the services or messaging solutions they intend to use.
In addition to our direct collection, third-party service vendors (such as payment processors, banks, hosting providers, or communication platforms) may collect information from Visitors and Authorized Customers. While Ai Chillies does not control their use of this information, we require them to disclose their privacy practices. Some third parties act solely as intermediaries in the transaction or service delivery process.
Ai Chillies uses PII to customize the site, provide services, and fulfill customer requests. We may email Visitors and Authorized Customers regarding research, service updates, onboarding, or relevant business opportunities. PII is also used to respond to inquiries and provide requested information.
PII about Authorized Customers may be shared with other Authorized Customers when necessary for evaluating potential business transactions or integrations. We may also share aggregated demographic information with trusted third-party vendors. Ai Chillies does not sell personal information.
PII collected by Ai Chillies is securely stored and accessible only to a limited number of qualified employees who require access to perform specific job functions.
Visitors and Authorized Customers may opt out of receiving unsolicited communications by following the instructions in emails or by contacting Ai Chillies directly.
Yes. Cookies are used to collect information about Visitor preferences and to enhance security for Authorized Customers. For example, Authorized Customers may be automatically logged out after a period of inactivity to protect account security.
Login information such as IP addresses, internet service providers, and browser types may be used to analyze trends, administer the site, track user activity, and gather broad demographic information for internal analysis.
Ai Chillies works with trusted partners and service providers who may access PII on a need-to-know basis to evaluate service eligibility or provide technical support. This Privacy Policy does not govern how these third parties use such information. We may also disclose PII when required by law or to protect the safety, rights, or property of Ai Chillies, our users, or the public.
Ai Chillies employs security measures to ensure PII is accessible only to authorized personnel with proper credentials. Sensitive data, such as payment information, is protected using encryption and is not stored on our servers. While we take strong precautions, no system can be guaranteed 100% secure.
Visitors and Authorized Customers may update or correct their PII by contacting Ai Chillies via email.
Visitors and Authorized Customers may request deletion or deactivation of their PII by contacting Ai Chillies. Some residual information may remain in backups. Deactivated data will not be sold, transferred, or actively used.
Ai Chillies will notify Visitors and Authorized Customers of any changes by posting updates on this page. If changes materially affect previously protected PII, affected users will be notified and given the option to opt out.
The Ai Chillies website may contain links to external websites. We encourage users to review the privacy policies of those sites, as their practices may differ from ours.
